Your team are working from home. Do you know what they’re really up to?
How an effective process gives you a clear picture of what your staff are doing without micro-managing. One of the biggest barriers to home-working is
Insights
The cost of living is rising. How can you save money in your business?
Staying profitable is becoming more challenging for many businesses thanks to rising costs. Overheads are on the increase, supplier fees are getting higher, and the
How customer complaints improve your processes
No matter the size of your organisation, it’s likely you’ll receive the odd grumble or raised concern from your customers. Naturally, these customer complaints can
The reasons your employees are resisting change, and how to overcome them
Making changes across your business might feel like an unwelcome challenge. If you have ways of working that have always been followed, procedures that have
Five ways to improve your processes to increase your productivity
You’d be forgiven for thinking you should be running a really productive business. After all, you’ve hired staff to deliver the work. You’ve invested in
How investing in processes will increase your profits
‘My systems don’t need fixing. They’re not broken.’ Truthfully, that’s the most common reason clients give us for not investing in process mapping. Sticking to
The four process problems that make you less productive
Process management: a simple set of documents with attractive diagrams and the promise of business transformation? Paperwork and pictures have their place. But to make
Five problems with your processes, and how to overcome them
How do you keep track of your processes? You’d probably expect every organisation, especially large ones, to have a clear process map. A process map
Your business through Covid-19: Reflect on current success to plan future processes
Your business through Covid-19: Reflect on current successes to plan future processes The coronavirus pandemic caused many of us to make overnight changes to
Maximising the quiet in uncertain times
We always want to spend time on our business not in our business, who knows when we may get this chance again. Today I want
